Skills:call center agent | Location: Fort Worth, TX , Texas , United States Of America
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Drive significant growth and profitability in the context of cost management. Manage costs / expenses within approved budget to achieve cost efficiencies. Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions. Key Results Areas include: Represent the customer to the rest of the business - Customer Advocate Demonstrate excellent product and system knowledge Updating clients information Assisting clients with queries Solving complaints 1 Year general administration and customer service experience 1 Years’ experience in customer-facing role
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