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Job Service Consultant New York Claims Service Guilderland Center

Service Consultant

Skills:Claims Service       |  Location: Guilderland Center  ,  New York  ,  United States Of America

Views:204


Description
Since it is a call centre environment related to customer service more than sales we require individuals who are confident over the phone.
We look for the following attributes within the desired candidate:

Due to the client base being with exceptionally large corporates, being eloquently and professionally spoken is essential.
Duties and Responsibilities:


Previous administering and registering experience with claims
any call centre qualification advantageous

Telephonic and/or electronic support
Provide customer support with regard to the following modules:
Fixes Assets
General Ledger
Debtors
Vehicles
Parts
Service
Updating log with details on investigation

Lot of analysis to be performed via Excel, therefore intermediate to advance skills required in this regard.
All planning and appointments are booked through a planning coordinator and therefore the ability to work as a team is essential.

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