ServiceNow Architect / Manager



Location: Chicago, IL



Duration: 6 Months +



 



Key must have skills: ITSM,ITOM & HRSD



Looking for a Technical Manager who has implemented these solutions and led
such implementation projects and this is a customer-facing role. Must have
excellent communication skills.



 



 



Job Description:





Lead and manage ServiceNow development projects from initiation to closure.

Oversee the design and implementation of ServiceNow solutions based on
business requirements.

Collaborate with cross-functional teams to deliver high-quality and timely
ServiceNow services - ITSM,ECPRO,ITOM

Conduct regular assessments and performance reviews to ensure ServiceNow
platform efficiency.

Stay updated on industry best practices and latest ServiceNow features to
enhance systems.

Coordinate with stakeholders to define project scopes, goals, and
deliverables.

Provide technical expertise and guidance to junior members of the
ServiceNow team.

Bachelor's degree in Computer Science or a related field.

8+ years of experience in ServiceNow development and implementation.

ServiceNow Certified Implementation Specialist certification preferred.

Strong knowledge of IT Service Management processes and HRSD

Excellent communication, leadership, and problem-solving skills.

Ability to effectively prioritize and manage multiple projects
simultaneously.

Proven track record of successfully implementing ServiceNow solutions.

Experience in Agile methodology and working with global teams.


 



 




Reference : ServiceNow Architect/Manager jobs