Skills:customer | Location: Houston , Texas , United States Of America
Views:237
Our client is currently seeking a Contract Customer Service Representative to join their team. They are seeking someone who truly enjoys helping their customers; their goal is one-call resolution! Responsibilities Interaction with customers via phone and email, providing answers about client results, billing, pricing, expediting, and product troubleshooting Updating account information Assisting Physicians and Practitioners, assuring they have the tools necessary to succeed in the portal Other duties as assigned Qualifications Excellent verbal and written communication skills Ability to work both independently and as part of a team Microsoft Office Excellent typing and data entry skills Knowledge of CRM systems a plus Ability to learn new systems and adapt to changes in the workplace Tech savvy Proven excellent customer service skills in a fast-paced environment from diagnosis of the issue to solution Ability to empathize with the customer and become their advisor Since 1986, Morgan Hunter has served Kansas City-area employers to help them meet a range of hiring needs, from temporary staffing to direct-hire placements. Thoughtful and thorough in our approach, we’re also responsive and efficient, creating a tailored hiring experience for both employer and job seeker – because everyone deserves to find the right fit. Reference : Customer Service Representative jobs
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