Skills:Microsoft Office | Location: BEDFORD , Texas , United States Of America
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Compensation: $16 - $20 an hour Job Type Part- time/ Full-time Shift & Schedule 5- 8-hour shift Monday to Friday/ Saturday Qualifications High school or equivalent (Required) Microsoft Office- (Excel experience preferred but not necessary) Customer Service Office Machines Spanish & English (Bilingual) (Required) English and Spanish (Required) Excellent verbal and written communication skills Well-groomed appearance and good personal hygiene Must be able to pass a background check and drug screening Full Job Description Job Description: This is an entry- level Service Associate position. To provide language translation, general administrative support, data entry, and assist customer needs while ensuring a high level of accuracy and honesty in service and satisfaction. Responsibilities: Answer incoming calls and transfer/direct to appropriate internal department personnel Greet guests as they come in and offer refreshments Provide information to customers about what to expect during their visit- intake forms, e-login Will be required to translate conversations as needed Resolve any customer issues or direct issues to management as needed Follow up on all customer calls Data entry Required to follow-up on online inquiries Excellent verbal and written communication skills Ability to work in a fast-paced environment with minimal supervision Critical thinking, problem solving, research skills and determination Strong customer service skills - ability to interact with customers through video and audio tools in a way that is professional, friendly and reassuring Maintain front office appointments, payment, and visitor logs Prepare client documents to mail out. Organize any customer correspondence such as invoices, letters, catalogs, etc. Maintain front office and showroom clean and presentable Miscellaneous administrative duties such as filling, scanning, maintaining/ordering office supplies, etc. Other duties as assigned Monday to Saturday Benefits: Employee discount Paid overtime Paid training Complimentary refreshments daily Professional development assistance Performance Bonus Regular Raises Advancement Opportunity Engaging Work Environment Business Casual Dress Code Jeans Fridays Apply At MICONTAX.COM/VACANCIES Email: miconjob*****icontax.comReference : Bilingual Customer Service Associate jobs
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