Customer Service Representative

Our client is looking for enthusiastic, motivated, target driven professionals to join Service Commitment Centre team.

Reporting to the Team Leader as a Customer Service Representative you will be required to manage a number of tasks at
various times which include inbound, outbound calls and emails from internal and external customers,
scheduling appointment settings for ticketed work between customers and our telecommunications clients,
validating and dispatching ticketed work to the team in the field.


In order to succeed in this role, you will exhibit the following;

Excellent support, training and development for you to be the best
Excellent customer service skills
Strong computer skills
Excellent communication skills
Strong organisational and computer skills
To answer all inbound telephone calls so that the upmost professional service will be delivered in every call