Skills:Heldesk | Location: Middlebury , Vermont , United States Of America
Views:118
Service Desk Analyst - technical understanding, 1st line Support, Service Desk / Helpdesk, applications, hardware, peripherals - As a Service Desk Analyst, you will work in a busy helpdesk environment and support Retail Systems, IT and Network equipment. Required skills: - Knowledge of retail systems (EPOS, RF, VOIP, SAP) desirable. - Fault finding up to Network infrastructure and Server level - Remote control toolset and software distribution experience beneficial - Proven customer service skills and experience required. - Configuration of Wireless technologies advantageous - Ability to quickly learn support for multiple bespoke software applications - Good hardware/software problem resolution skills
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