CSR

7eagle       |    Location:Lenexa,KS       |    Country:United States Of America

CSR Leading distribution company with plants throughout the U.S. and worldwide. We have immediate openings for CSR to join our team. Schedule: Monday to Friday, 8am-5:30pm and Saturday, 9am -12pm, no overnights WHAT YOU'LL DO Effective and efficient handling of customer transactions. Accurately record and maintain customer contact information and details. Build and maintain company customer relationships. Answer inbound sales calls and make outbound sales calls. Consistent following up on promises and commitments in a timely manner with customers. Track stock levels to ensure customer orders are handled effectively. Assist customers in determining order requirements or services. Appropriately identify and escalate customer issues. Quote prices and credit terms, and prepare sales orders for customers. Complete sales transactions and processing of payments. Schedule trucking and delivery of material to customer, based on delivery schedule. Create shipping order and packing list. Troubleshoot customer issues during delivery process. Partner with Sales Representative to keep account transactions and literature up to date. Practice Customer focus, collaboration, and communication with team Retain up to date knowledge of company products Perform additional duties as required and or requested. SKILLS YOU'LL NEED 2 years of Customer Service experience (required) Showroom experience (preferred) Flooring, Counter top or Natural Stone experience (preferred)   COMPENSATION/BENEFITS up to $15/hr plus OT Paid holidays and vacation 401k NEXT STEPS Apply Now  ? takes less than 30 seconds to complete a quick form. We personally review every application and we take it very seriously. For obvious reasons, we may not be able to respond to every application. However, if you need to follow up on your status, feel free to email Naomi Bunce (Naomi at 7Eagle dot com) after four business days. We strongly encourage Veterans and Military Spouses to apply.