Customer Service Officer

7eagle       |    Location:Middletown,CT       |    Country:United States Of America

CUSTOMER SERVICE OFFICER   We are looking for a customer service officer with superior communication skills and a great work ethic to join our team.   As the customer service officer, you will work directly with customers to meet their needs, answer their questions and provide support. You must also be a keen note-taker who is adaptable and optimistic.     WHAT YOU'LL DO   Here?s the technical stuff but it?s worth a read as this will be your daily to-do list! Answer customer inquiries via phone, email, and in-person Direct customers to online resources Update customer records in the system, including notes about interactions Pitch ideas for improving customer care Create and maintain reports about customer interactions Attend weekly staff meetings Participate in team-building activities Develop a rapport with customers Encourage customers to complete surveys Make recommendations to management to improve customer experience     SKILLS YOU'LL NEED Think of these as guidelines! If you have what it takes and stand out, this job could be yours!!! Why not take your shot and apply?! High school diploma or GED required Associate or bachelor?s degree preferred 2 years? of experience using Microsoft Office Basic knowledge of office equipment Previous experience in an office or call center Social Media experience a MUST     WHAT YOU?LL GET $18-$22/hr   With this great pay and benefit schedule, what?s stopping you?? Click that button!!!     NEXT STEPS Apply Now. Do not click the Apply button. Instead, go to this link: CLICK HERE We personally review every application and we take it very seriously. For obvious reasons, we may not be able to respond to every application.     We strongly encourage Veterans and Military Spouses to apply!