IVR Consultant at Charlotte, NC 28215 (Onsite Day 1)

Rekruiteasy       |    Location:United States Of America       |    Country:United States Of America

Job title: Sr./Lead IVR Consultant Work Location: Charlotte, NC 28215 (Onsite Day 1) Duration of the project: 6+ Months Job details: Must have skills for this project: Should have 8-10 years IVR contact center experience with Conversational AI implementation knowledge. Good Contact Center domain exp. with AI/ML capabilities (Core.AI OR any conversational AI solution products) Strong communication skills to manage stakeholders to address the problems. Should provide solution and help to expand the team. Detailed Job Description IVR Architect ? Should have 8-10 years IVR contact center experience with Conversational AI implementation knowledge. ? Good Contact Center domain exp with AI/ML capabilities (Core.AI OR any conversational AI solution products) ? Strong communication skills to manage stakeholders to address the problems. Should provide solution and help to expand the team. Minimum years of experience: 8-10 years Education: Bachelor or Master of Engineering