Coordinator

Mightyworks       |    Location:PA       |    Country:United States Of America

<p>Responsibilities will include:<br /> &bull; Managing coordination of client services and emergency scheduling issues<br /> &bull; Managing client caseload while proactively growing it.<br /> &bull; Build lasting relationships with clients, referral sources and community organizations<br /> &bull; Recruit field staff to provide services for clients<br /> &bull; Develop strong, communicative relationships with the team<br /> &bull; Promote exemplary customer service to patients and patient families at all times.<br /> &bull; Ensure effective communication and collaboration with office staff daily in regards to client cases and staffing.<br /> &bull; Maintain scheduling by inputting/updating client and caregiver information via scheduling software system.<br /> &bull; Contact and follow-up with caregivers regarding client assignments.<br /> &bull; Document inquiries for service and relay to appropriate staff in a timely manner<br /> &nbsp;Document any &quot;client events&quot; and relay to appropriate staff in a timely manner<br /> &bull; Office Administration-which includes answering phones, copying, filing, mailing, etc<br /> &bull; Assist with organization and preparation of office projects<br /> &bull; Needs to be available for the on-call schedule which is rotated among office staff which does include weekends and holidays. Qualifications and Mandatory Skill Set for this Position:<br /> &bull; Minimum 3 years&#39; prior health care, home care, or recruiting experience REQUIRED<br /> &bull; Prior supervisory experience preferred<br /> &bull; Prior staffing/scheduling experience REQUIRED<br /> &bull; Demonstrated record of successfully taking on increased responsibility (goal achievement)<br /> &bull; Strong interpersonal, PC and Communication skills (phone marketing and data entry ability)<br /> &bull; Needs to have outstanding organizational skills and the ability to work with frequent interruptions<br /> &bull; Staffing and customer service experience with clients in the medical and/or home health care field REQUIRED.<br /> &bull; Knowledge of the home care/elder care industry REQUIRED<br /> &bull; Needs to have reliable transportation and be able to commute to our Elkins Park office daily.</p>