Sales Representative Mightyworks TX

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Sales Representative


Mightyworks       |    Location:TX       |    Country:United States Of America


Job Summary<br /> <br /> Are you looking for a fast-paced job that will allow you to utilize your superior customer service skills in a rewarding environment? We would love for you to become a respected member of our team! As a valued customer service representative, you will be the first line of communication for our customers and will become the trusted face of our company. Earn monetary rewards and prizes as you help drive yourself and your team to successfully meet monthly, quarterly and annual sales goals. Experience the excitement of fostering team unity as you work closely with management and fellow employees to nurture trust and build rapport with our customers.<br /> <br /> Job Responsibilities <ul> <li>Resolve complaints and customer problems in an efficient and friendly manner with the primary goal of satisfying their needs and continuing to earn their business.</li> <li>Perform basic billing duties, including completing customer transactions over the phone, issuing refunds as needed, researching past billing discrepancies and taking care of product exchanges.</li> <li>Provide customers with status reports on shipments, and help to package and ship products as needed.</li> <li>Update customer databases, including contact details, past complaints and resolutions, billing information, and auto-shipment enrollment.</li> <li>Meet weekly, monthly and annual goals for call volume, customer satisfaction, sales and rapid response times.</li> <li>Participate in weekly interdepartmental meetings and prepare to report on any customer issues that came up during the week and how they were resolved.<br /> &nbsp;</li> </ul> Job Skills &amp; Qualifications<br /> <br /> Required<br /> &nbsp; <ul> <li>High school diploma or equivalent</li> <li>Live in the United States</li> <li>Attention to details</li> <li>Strong interpersonal skills<br /> &nbsp;</li> </ul>








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