Senior Operations Processor

xpatjobs       |    Location:Taytay , Calabarzon       |    Country:Philippines

In this role, you will: Support Operations in completing larger and more complex business, operational, and customer support initiatives and overall effectiveness of team performance Use technical expertise in the designated area and resolve escalated issues Provide feedback and present ideas for improving or implementing processes and customer support Perform complex operational and customer support initiatives within Operations functional area Assist staff, managers, and colleagues and provide guidance and interpretation of policies and procedures Apply technical knowledge and expertise to perform work and action requests Provide subject matter expertise and interpretation of procedures to staff Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Required Qualifications: At least 4 years experience in Operations, or equivalent demonstrated through one or a combination of the following: work experience, training, education Desired Qualifications: Knowledge GAAP Accounting Quick learner Highly motivated individual who is able to work well independently and in a team environment Ability to recognize and escalate issues to management for any process breaches Ability to multitask to accomplish tasks and meet deadlines effectively Ability to work quickly & accurately while maintaining acceptable standards of workmanship Flexibility to stretch to accomplish projects timely MBA, CPA, CMA, CFA is an advantage Job Expectations: Bachelor''s degree in Finance and Accounting More than 4 years relevant working experience in the field of Accounting / Finance preferably in General Accounting, Accounts Receivable, Loan accounting, Bookkeeping. 1 to 2 years experience in banking industry - Wholesale, Commercial Banking or Corporate Investment Banking or Shared Service organization Business and Accounting skills such as concept of Debit and Credit Excellent English comprehension, written and verbal communication skills, and interpersonal skills Good problem solving and analytical skills & ability to accurately process high volumes of work within established deadlines Strong Organizations skills - detail oriented Sound risk management mindset and good understanding of compliance Proficient in MS Office especially MS Excel Able to perform work and report on PH public holidays if falling on Mondays to Fridays including Christmas and New Year''s eve Amenable to work on US shift: 9PM to 6AM Internally known as Operations Analyst 3, this role is responsible for Reconciling the customers'' remittances received in various forms such as ACH, Check, Wires, Epay and Credit Card; make the necessary cash corrections or adjustments to the client''s account such as application of credit memos, refunding customer payments, reapplications and No Sufficient Funds processing; Manual on-line data-entry of invoices to update accounts receivable file as needed; Perform daily cash reconciliation. Senior Analyst will perform moderate to highly complex transactions, including quality check or verification, and escalate any issues or potential risk to senior team member or SME or team lead. May be required to assist on process training for new joiners. Cash Application Responsible for processing, monitoring and examining new invoicing received from clients to be posted in detail to the clients'' customer account receivables Correct, verify and post bank lockbox transmissions for client availability; Application of check and customer payments to the on-line accounts receivable file; Resolve and apply "on-account" payments; Manual on-line data-entry of invoices to update accounts receivable file as needed; Clerical tasks as needed; Assist in month-end closing procedures as needed; Serve as back-up for other department members; Serve as a subject matter expert with regards to all aspects of cash application on the system of record Responsible for processing, monitoring and examining new invoicing received from clients to be posted in detail to the clients'' customer account receivables Manage invoice processing email address to pull down pdf''s for printing and data entry Cash / Bank Reconciliation Reconcile the customers remittance and make the necessary adjustments to the clients account; Perform daily bank balancing of bank deposits to the system of records Posting End Date: 20 May 2024 *Job posting may come down early due to volume of applicants. We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnanc