Bilingual Banking Officer

xpatjobs       |    Location:Montreal , Quebec       |    Country:Canada

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking. Position Title: Bilingual Banking Officer - HYBRID Pay Rate: $25/hr Start Date: ASAP Duration: 18 months Location: HYBRID - onsite until fully trained (3 months), Hybrid 3 days onsite with remote 2 days Office Location: Montreal Quebec H2R 3A4 SUMMARY OF DAY TO DAY RESPONSIBILITIES: Very fast paced environment and the tasks are constantly changing to ensure SLAs are met. For example, the contractor could be working on one task then asked to jump on another task right away for the next hour to meet a deadline. Please ensure candidates are aware of this as the manager has specifically highlighted this need. Summary : Gather information and take each file from pre-approval to closing. Verify loan documents including income credit appraisal and title insurance. Collect required documentation, review file documentation, and make sure all items needed are requested. Ensure that all loan documentation is complete, accurate, and complies with company policy. Establish, maintain, and update files, databases, records, and other documents for recurring internal reports. Act as a liaison between the borrower, underwriter, loan originator and lender. Contact and communicate with clients by telephone, e-mail, or in-person Job Requirements Exceptional customer service skills in order to deal effectively with internal and external parties Provide subject matter expertise for internal and external parties Work closely in a team environment in order to meet individual and team driven benchmarks and service level agreements Utilize existing data entry skills ensuring speed and accuracy are balanced out Must be able to communicate effectively and professionally (verbal and written) Demonstrate excellent time management skills Ability to make decisions in order to mitigate loss Ability to work well under pressure and tight timelines Skills Category: Good organizational skills Ability to work well in a team setting Ability to work well under pressure and tight timelines Keyboarding, data entry skills Strong knowledge of Microsoft Office Suite of products Strong attention to detail Knowledge of administrative applications, CIF, Creditlink etc... - Will be starting out specifically with reporting (e.g., someone asks for a statement regarding how much is left on their mortgage. The contractor would have to create the document) - Sending mortgage documents to be notarized once fully paid off Typical Day to Day similar tasks, prepare statement and send to notary and solicitor, reporting, documentation MUST HAVE: Bilingual (English / French) Tech Savvy (able to learn internal applications) Office suite (0-2 years) Strong communication skills Customer service (0 -2 years) Attention to detail * most important Organized * most important Ability to multitask * most important We thank you for your interest in the position, however, only those who are qualified will be contacted. Inclusion and Equal Opportunity Employment Our client is an equal opportunity employer committed to diversity and inclusion; creating an inclusive environment where all team members and clients feel like they belong. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Native American status or any other legally-protected factors. We seek applicants with a wide range of abilities, and we provide an accessible candidate experience; accommodations during the application process are available upon request.