Analyst Business Solutions

xpatjobs       |    Location:Montreal , Quebec       |    Country:Canada

Job Description Seeing beyond numbers At Laurentian Bank, we believe we can change banking for the better. Founded in Montreal in 1846, Laurentian Bank helps families, businesses and communities thrive. Today, we have over 3,000 employees working together as One Team, to provide a broad range of financial services and advice-based solutions for customers across Canada and the United States. We drive results by placing our customers first, making the better choice, acting courageously, and believing everyone belongs. This role sits within Laurentian Bank. The business solutions advisor will report to the Senior Manager Business Solutions of Commercial banking services and will be primarily responsible for implementing functionality evolutions and process related to the T24 banking and Visa system. The advisor will provide application support as well as data quality monitoring for T24 and Visa. Responsibilities Provide daily support to Commercial Banking users for T24 and Visa Identify training needs related to systems Contribute to operational efficiency improvements by identifying necessary enhancements to the system and improving task automation Contribute to various bank transformation projects as the Commercial Banking representative and T24 and Visa system expert Identify functional issues, anomalies, and critical improvements Participate in documentation of business requirements and impacted processes Establish acceptance test strategies (planning, documentation) and ensure execution in collaboration with the various users and stakeholders Contribute to change management for Commercial Banking users during the implementation of new functionalities Monitor T24 and Visa technology deployments and bug fixes Identify potential solutions for functional issues and escalate incidents to appropriate departments when needed Ensure data integrity and perform regular monitoring Contribute to the identification and solutions for data issues and monitor the effectiveness of remediation plans Complete additional task of the same nature or of a general nature requested by their manager or required within the framework of their role Qualifications Qualifications University education in a field related to Finance and minimum 2-3 years of relevant experience ideally in the financial field Oral and written French and English* Specific skills Manipulate data in Excel (intermediate/advanced) Analytical and conceptual skills Ability to adapt and learn quickly new environments and systems Focused on results, productivity, and continuous improvement Leadership, autonomy, sense of organization and ability to work as a team Know how to prioritize and develop privileged contact with users * "Qualifications Professional working proficiency in French and English languages required as position involves frequent written and oral communication on complex matterswith internal and external parties in both languages." Additional Information Equity, Diversity & Inclusion We are proud to be an equal opportunity employer and are committed to fostering an inclusive and accessible work environment that reflects the diversity of our customers and our communities. We welcome and encourage applications from individuals from all groups, including Indigenous people, women, visible minorities, and persons with disabilities, regardless of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability or any other legally-protected ground. Accessibility Accommodations for persons with disabilities are available upon request for job applicants taking part in all aspects of the recruitment process. PIPEDA We may collect, use or disclose your personal information for the purpose of establishing an employment relationship with you.