Workflow Specialist

Mightyworks       |    Location:WA       |    Country:United States Of America

<p><strong>Key Responsibilities </strong></p> <ul> <li>Template creation: Creation of agreement templates as per SOPs</li> <li>Template configuration: configure agreement data and within Business systems as per SOPs</li> <li>Agreement verification &amp; validation: Review &amp; audit of published agreement data as per documented guidelines</li> <li>UAT support: execute test scripts to verify new applications or tools meet original business requirements.</li> <li>Tier 1 support : Manage access requests &amp; approvals, program questions, account planning etc.</li> </ul> <p>&nbsp;</p> <p><strong>Required Skills</strong></p> <ul> <li>Communication skills: Effective writing &amp; verbal skills to perform Tier 1 support. Clearly conveys information with and to individuals or groups to ensure information is shared and that messages are understood</li> <li>Attention to detail: Ensure accuracy in document creation &amp; document reviews.</li> <li>Efficiency: Ensure speed &amp; quality to meet the defined SLA targets.</li> </ul> <p>&nbsp;</p> <p>Technical skills: Knowledge of Windows/industry tools, capacity to adapt &amp; learn functioning of internal MS tools</p> <p>&nbsp;</p> <p>Thanks &amp; Regards,</p> <p>Moorthy M</p> <p>Technical Recruiter</p> <p>Work: 408-413-0883</p> <p>Mailto: [email protected]</p> <p>Web: www.idctechnologies.com</p>