Learning Management Content Analyst

BCJobs       |    Location:Lower Mainland       |    Country:Canada

NB 51143659 - NC 51143864 BCH-T-3659-220302E1Employment Posting ID: Learning Management Content Analyst Positions Available: 1 Full-time (37.5 hrs/wk)Status: Surrey Trades Training CentreJob Location: Temporary HybridFlexible Work Role: Lower MainlandRegion: We're BC Hydro and we have a big job to do. Keeping the lights on for over 4 million people across the province takes a lot of talented people doing many different jobs. From working deep in a generating station, atop a power pole, or behind a desk, whatever it is that makes you tick we offer challenging careers to help you reach your potential. We're investing more than $2 billion per year in major capital infrastructure projects to help meet the growing demand for safe, reliable power. We're upgrading transmission lines, building new substations, and investing in our hydroelectric generation facilities. We aim to provide meaningful and challenging work, opportunities for growth and a healthy work/life balance. We've been recognized for excellence and been named one of B.C.'s Top Employers and one of Canada's Best Diversity Employers. It's our vision to be the most trusted, innovative utility company in North America by being smart about power in all we do. JOB DESCRIPTION Duties: * Participates in the development of governance structures for the learning management systems (LMS) to establish and maintain authoring and editing standards, oversee systems content and structure, guide naming conventions, etc. * Analyzes and researches new requests for course activities within LMS based on system limitations and attributes. Provides advice and guidance to training managers, instructional designers and others on how best to develop and implement learning initiatives using the LMS. Edits and publishes new LMS content, performing quality assurance checks before and after upload. Oversees the LMS catalogue. * Maintains LMS metrics to provide special request training histories, qualifications reports, course completions, etc., to managers in the Training department and other departments for non- standard requests. * Demonstrates LMS operation, functioning and features to current and prospective users. Troubleshoots within the LMS environment to resolve issues, and escalates to the appropriate IT support teams as required. * Works collaboratively with the application sustainment and project delivery teams to further refine and evolve LMS functionality and content by: gathering learning-related requirements; advising on available content related options and standardized practices; monitoring and performing quality assurance checks; performing user acceptance testing; investigating and following up to resolve issues and/or escalating and providing recommendations to applicable sustainment or project managers on significant impacts or other issues. * Provides project and functional support to staff and contractors responsible for the installation BCH-T-3659-220302E1 - Learning Management Content Analyst NB 51143659 - NC 51143864 and integration of e-learning content with the LMS. Liaises with training managers, instructional designers and others to develop and recommend standards related to the design, development, implementation, maintenance and documentation of course authoring tools for e-learning. Performs functional quality assurance on course content prior to uploading e-learning courses, and after upload. * Participates as a member of project teams, contributing to the effective operation and functioning of these teams by attending meetings and providing information related to activities and requirements of the department. Contributes to project planning and in some instances leads the project management of a development project. * Keeps abreast of emerging developments and trends in learning technology. Researches the latest technological improvements and incorporates best practices in the development of LMS standards and protocols, data management and reporting. Participates in the evaluation and recommendations of new or revised systems. * Performs duties of a minor nature related to the above duties that do not affect the rating of the job. Qualifications: * Diploma or Certificate in Computer Science, Business, Education or relevant field and three (3) years of experience in an environment with Learning Management Systems (LMS), learning technologies and related applications where one (1) year of experience has been gained administering a LMS (including content testing and implementation). OR * Bachelor's Degree in Computer Science, Business, Education or relevant field and one (1) years of experience in an environment with Learning Management Systems (LMS), learning technologies and related applications where six (6) months of experience has been gained administering a LMS (including content testing and implementation). ADDITIONAL INFORMATION This position is affiliated with the Movement of United Professionals union (MoveUP/COPE). http://moveuptogether.ca * This is a MoveUP Full-Time Temporary (FTT) Group 8 opportunity with the team for approximately six (6) months located at the Trades Training Centre in Surrey. * As part of the selection process, applicants may be required to take a written test/assessment or presentation. * Works in a normal office environment. * Please note Excel skills would be an asset in this role as there are a number of VLOOKUPs, Pivot tables etc. that need to be done along with experience in Microsoft word, HydroWeb and SharePoint. Skills, Knowledge and Abilities Required * Knowledge of learning processes such as program structure, delivery methods, and course administration. * Ability to provide advice and assistance to others regarding LMS capabilit