Service representatives in Columbus

contacted clients over the phone or in person to give information about goods or services, collect data, and/or get specifics regarding complaints.
kept track of customer contacts and transactions, as well as the specifics of questions, concerns, or remarks, as well as the steps that were done.
Customers were contacted to answer questions or to inform them of the findings of claim investigations or any upcoming changes.
checked to make sure the right adjustments were made to address the issues of the clients.
Customers were questioned to get the data needed to open and/or update claims.

Reference : Service representatives in Columbus jobs