Teller

Key Responsibilities

• Count cash received or dispensed to ensure that errors are avoided
• Reconcile own cash at the beginning and end of each day as well as when cash is restocked during the day
• Provide advice to customers on the cash and other transaction processes to ensure the smooth flow of transactions
• Exhaust attempts to resolve customer enquiries before escalating to other departments or the team leader
• Guide customers on how to correctly complete transaction documentation
• Ensure accuracy and efficiency when engaging with the customer
• Explain the campaign details, during sales campaigns in brief and direct the clients to Sales Consultants