Customer Care

Mightyworks       |    Location:NY       |    Country:United States Of America

<p>Are you dedicated to providing exceptional customer service and driven to get results? Join Carson Tim front line support team today as a<br /> We believe that great customer experiences are powered by people who love what they do and were they work. Our culture is one that invests in the growth and development of our human capital &ndash; you.<br /> Starting wage is<br /> <br /> <br /> Prior customer service experience<br /> Prefers working in virtual self-management/self- motivated environment<br /> Excellent verbal and listening skills<br /> Professional and articulate voice<br /> Home office that is noise &amp; distraction free<br /> <br /> <br /> High school diploma or GED<br /> Flexibility to work all shifts as required (including evenings, weekends, or holidays)<br /> 6 months of previous customer service experience<br /> Technical aptitude to pass our readiness assessment<br /> Willing to submit and pass a pre-employment background investigation and drug screen<br /> Call center experience is welcomed but not required<br /> <br /> <br /> <br /> Patience and exceptional listening skills<br /> Ability to identify, understand and upsell new products and solutions based on customer needs<br /> Dedication to troubleshooting problems and finding a resolution<br /> Confidence in multitasking<br /> &ldquo;Challenge accepted&rdquo; attitude<br /> A want to put the customer first<br /> <br /> <br /> <br /> Must be able to provide a distraction free environment<br /> High Speed Internet Service<br /> Required that employees work in a distraction free workplace and is ergonomically set to meet the company standards<br /> <br /> Communication method(s) used:<br /> Email<br /> IM chat<br /> Phone<br /> <br /> Schedule:<br /> Monday to Friday<br /> Weekends required<br /> Day shift<br /> Night shift<br /> <br /> Job Type: Part-time<br /> Salary: $30.00 /hour<br /> Education:<br /> High school or equivalent (Required)<br /> Work Location:<br /> Fully Remote<br /> <br /> &nbsp;</p>